Effective Date: June 6, 2025
www.tiktonicsalternatives.com
At Tiktonics Alternatives, we value your satisfaction and aim to ensure a reliable, consistent experience with every order. Due to the nature of our products, please review our return and refund policy before completing your purchase.
🚫 Returns
We do not accept returns on any products, including unopened or unused items. All sales are final once your order is placed and processed.
💳 Refunds & Replacements
Refunds or replacements may be issued on a case-by-case basis, under the following conditions:
- Your item arrived damaged or broken
- You received the wrong product
- Your package was not delivered and the tracking number shows no confirmation of delivery
To submit a claim, you must contact us within 3 business days of delivery.
Please email us at support@tiktonicsalternatives.com and include:
- A clear explanation of the issue
- Photos of the product(s), outer packaging, and shipping label
- Your order number and shipping address
If your request is approved, we may offer:
- A replacement shipment
- Store credit
- Or a refund, at our discretion
Approved refunds will be issued to your original payment method. Please allow 5–10 business days for your financial institution to process the credit.
📦 Shipping Issues
We are not responsible for:
- Packages marked as “delivered” by the carrier but not received
- Delays caused by USPS, UPS, or other shipping providers
- Incorrect shipping information provided at checkout
We encourage you to add Route Package Protection at checkout for added coverage against loss, theft, or damage in transit.
📬 Contact Us
If you have questions or need help with an order, contact us at:
📧 support@tiktonicsalternatives.com
We’re here to help and will do our best to resolve any issues quickly and fairly.